Terms of Service
Last updated: September 17, 2026
Introduction
These Terms of Service govern purchases made through Zelumora.com (“Zelumora”), an online store operated by Hainan Hongliyong Trading Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Hainan Hongliyong Trading Co., Ltd., subject to these Terms and the policies published on our website.
Zelumora is an online retail store operated by Hainan Hongliyong Trading Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through Zelumora.com.
Zelumora is owned and operated by Hainan Hongliyong Trading Co., Ltd.
By accessing or using Zelumora.com, you agree to comply with these Terms of Service and all applicable policies published on our website. If you do not agree with any part of these Terms, please discontinue use of our website.
About Zelumora
Zelumora is a premium Minimalist Women's Jewelry brand offering thoughtfully designed products that support everyday style, elegance, and confidence. We are committed to providing carefully selected jewelry pieces with quality, functionality, and a timeless modern design.
Orders and Purchases
When you place an order through Zelumora.com, you agree to provide accurate and complete information required for order processing. We reserve the right to refuse or cancel any order if necessary, including cases involving incorrect pricing, suspected fraudulent activity, or product availability issues.
Order confirmation does not guarantee acceptance of your order. Your order will be considered accepted once payment has been successfully processed and your order has entered fulfillment.
Product Information
We make every effort to display product details, descriptions, and images accurately. However, slight variations may occur due to screen settings, manufacturing differences, or other factors.
Pricing and Payments
All prices displayed on Zelumora.com are subject to change without notice. We accept secure payment methods available during checkout. By completing a purchase, you authorize us to process your payment for the total order amount.
Shipping and Delivery
Shipping times may vary depending on your location, shipping method, product availability, and other circumstances. Once your order has been shipped, tracking information will be provided when available.
Zelumora is not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.
Returns and Refunds
We want every customer to have a positive shopping experience. If you have any concerns regarding your order, please contact our customer service team for assistance with returns, refunds, or product-related issues.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on Zelumora.com. We encourage you to review these Terms periodically to stay informed about our policies.
Customer Support
If you have any questions, concerns, or need assistance, please contact us:
Email: service@zelumora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Company Information
Brand Name: Zelumora
Company Name: Hainan Hongliyong Trading Co., Ltd.
Registered Address: Room R717, Floor G101, Friendship Sunshine City, No. 8 Jinlong Road, Jinmao Subdistrict, Longhua District, Haikou City, Hainan Province, China
Email: service@zelumora.com