Terms of Use

Introduction

These Terms and Conditions govern purchases made through Zelumora.com (“Zelumora”), an online store operated by Hainan Hongliyong Trading Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Hainan Hongliyong Trading Co., Ltd., subject to these Terms and the policies published on our website.

Zelumora is an online retail store operated by Hainan Hongliyong Trading Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through Zelumora.com.

Zelumora and Zelumora.com are operated by Hainan Hongliyong Trading Co., Ltd.

Zelumora is owned and operated by Hainan Hongliyong Trading Co., Ltd.

By accessing, browsing, or using Zelumora.com, you agree to these Terms of Use and all applicable policies published on our website. If you do not agree with these Terms, please discontinue use of our website.

Use of Website

You agree to use Zelumora.com only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You may not misuse the website, attempt unauthorized access, interfere with website functionality, or engage in activities that may harm our services or customers.

Products and Services

We make every effort to provide accurate product descriptions, images, and information. However, slight variations may occur due to display settings, product availability, or other factors.

All products and services are subject to availability. We reserve the right to update, modify, or discontinue products at any time without prior notice.

Orders and Payments

When placing an order through Zelumora.com, you agree to provide accurate and complete information. Orders are processed after payment confirmation.

We reserve the right to refuse or cancel orders in cases including incorrect information, suspected fraudulent activity, pricing errors, or other circumstances requiring review.

Intellectual Property

All content on Zelumora.com, including text, images, designs, logos, and other materials, is owned by or licensed to Zelumora and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior written permission.

Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Any changes will become effective when posted on Zelumora.com. We encourage you to review these Terms periodically to remain informed about our policies.

Customer Support

If you have questions, concerns, or need assistance regarding our services, please contact us:

Email: service@zelumora.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.

Company Information

Brand Name: Zelumora

Company Name: Hainan Hongliyong Trading Co., Ltd.

Registered Address: Room R717, Floor G101, Friendship Sunshine City, No. 8 Jinlong Road, Jinmao Subdistrict, Longhua District, Haikou City, Hainan Province, China

Email: service@zelumora.com